Last Updated: 25 July 2024

Welcome to IDO! These Terms of Service (“Terms”) govern your access to and use of our software as a service (SaaS) platform and related services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Services, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you may not use our Services.

2. Services Description

IDO provides software solutions designed to help small businesses manage and grow their operations. Our Services include various applications such as Customer Relationship Management (CRM), WhatsApp marketing, social media management (SMM), email marketing, accounting and tax management, project management, task management, human resources (HR) management, document management, inventory management, and business website creation.

3. Account Registration

To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by our registration form. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Payment

• Subscription Plans: Our Services are offered on a subscription basis. You can choose from various subscription plans, each with different features and pricing.
• Billing: By subscribing to our Services, you agree to pay the subscription fees and any applicable taxes. Subscription fees are billed in advance on a recurring basis (monthly or annually) as per your chosen plan.
• Changes to Fees: We reserve the right to change our subscription fees at any time. Any changes to fees will apply to the next billing cycle after we provide notice of the fee change.
• Refunds: Subscription fees are non-refundable, except as required by law or as otherwise stated in these Terms.

5. Free Trial

We may offer a free trial of our Services for a limited period. If you do not cancel your subscription before the end of the trial period, you will be automatically charged the applicable subscription fees for the chosen plan.

6. Beta Services

From time to time, we may offer access to beta versions of new features or services. Beta services are provided “as is” and “as available” and may contain bugs or errors. We make no guarantees regarding the performance or availability of beta services and are not liable for any issues that arise from their use.

7. Use of Services

• License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services for your internal business purposes.
• Restrictions: You agree not to:
  • Use our Services for any illegal or unauthorized purpose.
  • Modify, adapt, or hack our Services.
  • Attempt to gain unauthorized access to our Services or related systems.
  • Use our Services to transmit any malicious code or unsolicited messages.

8. User Sign-Up Obligations

You agree to:

• Provide accurate and complete information during the registration process.
• Update your account information to keep it current and accurate.
• Maintain the security of your account credentials and promptly notify us of any unauthorized use.

9. Spamming and Illegal Activities

You agree not to use our Services for spamming or to engage in any illegal activities. This includes, but is not limited to, sending unsolicited emails, distributing malware, or engaging in fraudulent activities. Violation of this policy may result in the suspension or termination of your account.

10. Data and Privacy

• Data Ownership: You retain all rights to your data. We do not claim ownership of any data, information, or material that you upload to our Services.
• Data Security: We implement appropriate technical and organizational measures to protect your data. However, we cannot guarantee absolute security, and you acknowledge that you provide your data at your own risk.
• Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to our Privacy Policy.

11. Intellectual Property

• Ownership: All intellectual property rights in our Services, including but not limited to software, logos, and trademarks, are owned by IDO or our licensors. You do not acquire any ownership rights by using our Services.
• Feedback: If you provide feedback or suggestions about our Services, we may use such feedback without any obligation to you.

12. Third-Party Applications

Our Services may integrate with third-party applications. Your use of third-party applications is subject to their respective terms and conditions. We are not responsible for the availability, functionality, or security of third-party applications and are not liable for any issues arising from their use.

13. Limitation of Liabilities

• No Warranty: Our Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
• Limitation of Liability: To the maximum extent permitted by law, IDO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our Services.

14. Indemnification

You agree to indemnify and hold harmless IDO and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our Services or your violation of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

16. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through our Services or by other means. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at [contact email/phone number].

By using IDO’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.