IDO GDPR Policy for website

GDPR Compliance Policy

At IDO, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, and store personal data, ensuring transparency and adherence to GDPR requirements.

Who We Are

IDO is a leading provider of business management software, offering solutions for accounting, contracting, CRM, HRM, and more. For the purposes of GDPR, IDO acts as the Data Controller for any personal data collected directly from users or clients.

What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and address.
• Account Details: Username, passwords, and account preferences.
• Payment Information: Billing details and transaction history.
• Usage Data: IP addresses, device details, and browsing activity on our platform.
• Communication Data: Messages, emails, and other interactions with our team.

How We Use Your Data

We use your personal data for the following purposes:

1. Providing Services: To deliver, manage, and enhance our software solutions.
2. Customer Support: To respond to inquiries and provide technical assistance.
3. Marketing Communications: To share product updates, newsletters, and promotions (only with your consent).
4. Legal Obligations: To comply with applicable laws and regulations.
5. Analytics and Improvements: To analyze usage patterns and improve our services.

Your GDPR Rights

As a data subject under GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccuracies in your personal data.
• Right to Erasure (“Right to Be Forgotten”): Request the deletion of your personal data when it’s no longer necessary for us to retain it.
• Right to Restrict Processing: Limit how we process your data in certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format.
• Right to Object: Opt-out of specific data processing activities, such as direct marketing.
• Right to Withdraw Consent: Withdraw consent for data processing activities at any time.

To exercise your rights, please contact us at info@ido.company

How We Protect Your Data

IDO uses robust security measures to safeguard your data:

• Encryption: All sensitive data is encrypted during storage and transmission.
• Access Control: Restricted access to personal data, granted only to authorized personnel.
• Regular Audits: Periodic assessments to ensure compliance with GDPR standards.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period has expired, we securely delete or anonymize your data.

Third-Party Sharing

We do not sell your data to third parties. However, we may share your data with trusted partners or service providers for:

• Payment processing.
• Data analytics.
• Customer support tools.

All third parties are contractually obligated to handle your data securely and in compliance with GDPR.

Cookies and Tracking Technologies

IDO uses cookies and similar technologies to enhance user experience and analyze website performance. For detailed information, please refer to our Cookie Policy.

International Data Transfers

As a global company, your data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure that your data is protected through legally approved mechanisms, such as Standard Contractual Clauses (SCCs).

Contact Us

If you have any questions about our GDPR compliance or how your personal data is handled, please contact us:

• Email: info@ido.company
• Phone: +44 741 104 7996
• Address: 35 Hatton Garden, Holborn, London. UK

Updates to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be published on this page with the revised date.